At your door
in about 47 minutes.
24/7 dispatch
47 min average arrival
No overtime on plans
Live dispatch around the clock. Stocked trucks fix most failures on the first visit.
No answering service, a dispatcher picks up.
When to call right away
No cooling in a heat wave
Priority for seniors and infants.
No heat below 40°F
Same-night visits.
Water leaking indoors
Turn the system off first.
Burning smell or sparks
Cut power at the breaker.
What every emergency visit includes
Dispatcher confirms arrival time by text
Written flat-rate quote before any work starts
Repair with parts from the truck
1-year warranty on the repair, photo report by email
Typical emergency prices
Repair
Flat rate
Emergency diagnostic
$89
After-hours fee, 8 PM – 7 AM
$75, waived on plans
Capacitor or contactor
$180 – $280
Condensate overflow clearing
$120 – $220
Questions
How fast can you get here?
Our average emergency arrival is 47 minutes across Greater Austin.
Is there a holiday surcharge?
No. Holidays are billed like any after-hours call.
What should I do before you arrive?
Turn the system off at the thermostat, and at the breaker if you smell burning.